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Most frequently asked questions

How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


How do I add a plan to my account?

Adding a plan to your existing account Yes, Fizz allows you to add and manage multiple plans on your account. This is ideal if you want to pay for...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


Frequently topics on Community Hub

=> JDQ3I <= New Fizz User Running Out of Data in My First Week // Any Data Gifts Appreciated 🙏

Hi everyone! I’m new to Fizz and just started my first subscription because I really wanted to try out the Fizz network. Since I wasn’t sure how much...

2

RCS support for iPhone users

I just received FIZZ 72.0.2 and happy to see RCS support for iPhone users has finally landed

5

New rebate plans are for new users only ?

Not sure if i’m posting this in the right place … Anyway , I saw new rebate (promo) plans for 3 months , can’t find the fine print , tried to change ...

9

Better to add a user or create a new account?

I referred my wife and added an account for her. What are the pros and cons of doing that versus adding a user, which I was not aware of until now (re...

5

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