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Most frequently asked questions

How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


Frequently topics on Community Hub

For the Whizz - Concerns Regarding Suspected Misuse of Multiple Accounts and Unfair Posting

Dear Whizz I am writing to express my concerns about a potential issue that I've noticed within the English and French community over the last couple ...

24
2

Tech Issue: Can't Access Voicemail Since June 9th 2021 Update.

Greetings,A few of us at least have been unable to access our voicemail since the new system on June 9th, as commented by a user named "Nicolas S. #16...

4

Can't access user account page (zone.fizz.ca)

Step 1 : loginStep 2 click on account in top right (or I think even get auto redirected there)Step 3 : get this error message : 'This site can’t be re...

4

Login Failed - unknown error?

I just had internet installed today, but cannot get into the admin page of the modem/router. I set up the wifi with no problems but when I go to 192....

7
34

no unsubscribe option in my manage page

i received my SIM yesterday and activated my plan (data only since i wanted to use add-on for voice and sms). but my phone shows me that there's no se...

3
21

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