Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
  • Fast & Fair

    High-performance Internet made affordable. Everything's included. Goodbye hidden fees.

    Find your plan
      • Home Internet plans
      • What speed do I need?
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
  • Your TV. Your way.

    Pick the channels you actually watch. No premium fees, no surprises.

    Build your plan
      • TV & Internet bundles
      • TV plans
      • Sports packages
      • What's on TV
      • Fizz TV app
      • Compatible devices
  • The smart choice.

    Simple plans, fair prices and built-in features that matter. All designed with you in mind.

    Explore the benefits
      • Loyalty rewards
      • Referral bonuses
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
  • Question?

    Our FAQ covers just about everything. Give it a search.

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

Mobile

Mobile

Search in the Mobile section
First steps with my mobile plan

Useful tips to start off on the right foot.

First steps with my mobile plan

Useful tips to start off on the right foot.

Learn more

Manage my mobile plan

A bit of guidance to easily manage your plan, your...

Manage my mobile plan

A bit of guidance to easily manage your plan, your...

Learn more

Emergency

Be prepared and ready for any situation.

Emergency

Be prepared and ready for any situation.

Learn more

Most frequently asked questions

The unique philosophy of Fizz.

At Fizz, we do things differently. Not only do we offer our members innovative game changing advantages (just think data rollover), but our modus...


Some calls when in the U.S. do not work. Why?

If you are travelling to the United States, including Puerto Rico and the U.S. Virgin Islands, the ability to make calls will depend on the network...


Why is VoLTE important?

The withdrawal of the 3G network will start July 31, 2025, for Fizz and several of its partners. All calls made with your Fizz mobile plan will then...


What to do if my visual voicemail doesn't work?

Does your plan contain Visual Messaging and Data? Your plan must include the Visual voicemail option, as well as data. Your phone must also be...


What’s a Preloved phone?

A Preloved phone is not brand-new, but it’s a great alternative if you’re looking for a great phone but don’t want to pay full price. Preloved phones...


Frequently topics on Community Hub

Pending discount for your mobile plan

Hi I have this message on my page ''My plans'' Your 60% discount, good for 24 months, will be automatically applied when you activate your SIM. Si...

6

500 mb upgrade not being applied - why?

Hi - have been trying to apply my available 500 mb upgrade but for some strange reason it's not loading. Maybe I'm doing something wrong? Cut and pas...

3

Unable to view Overview, My plans, etc.

Hi. I'll preface this by saying I've had an account with Fizz for over 5 years. Most of the time I never have issues with their mobile data service (w...

9
1

Upgrade Slots Gone?

I am Level 2 with a mobile plan but last month my upgrade slots disappeared. It still shows me that I have upgrades available to be added (500mb and 2...

4

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

13
33

Show more discussions

Welcome to somewhere else.

© Fizz 2026

New footer

Secure payment
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login