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Manage my mobile plan

Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How do I manage my Fizz account?

When you login to your account, you will see a summary of your status to date. The top navigation on this screen enables you to view and manage...


How do I fix a payment issue?

With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...


Which payment methods can I use?

To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...


How do payment cycles work?

Start date Please note that a payment cycle does not necessarily follow calendar months. For example, if you subscribe on June 6th, your payment cycle...


How do I update my payment method or credit card information?

Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a...


Frequently topics on Community Hub

I can't manage my internet plan.

I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I want to cancel it (while keeping my mobile plan with Fizz a...

2

My Fizz mobile app is officially available!

We’re pleased to announce that the My Fizz app is now available on the Google Play Store and the App Store. What you can do with the app With My Fizz...

11
1

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

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