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Manage my plan

Manage my plan

Search in the Manage my plan section
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Most frequently asked questions

How do I manage my contacts?

What is my Contacts list? Your Contacts is a list you create that contains all the Fizz members with whom you want to stay in contact. It may contain...


What is data gifting and how does it work?

Important to know if your plan doesn’t include mobile data If your plan includes no mobile data at all, you cannot receive data from another member...


How do I know if I have a Rollover?

To find out if you have a Rollover: Go to My Plans in your Fizz account. Under the plan you wish to view (if you have more than one) click on Usage...


What is a Rollover and how does it work?

Nobody likes losing something they’ve paid for. Which is exactly why we roll over your unused data at the end of each month. There’s nothing you need...


How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


Frequently topics on Community Hub

I can't manage my internet plan.

I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I want to cancel it (while keeping my mobile plan with Fizz a...

2

Is there any Fizz home internet service, tailored for streamers?

The fastest plan with the fastest upload speed I can find on Fizz page, is the: 400Mbps down / 50Mbps up. But even this one is traffic managed accordi...

11

How do I cancel my internet subscription before it's installed?

The website layout has changed so much, that the solution hub answers from Fizz do not work. They take me to a page that doesn't exist anymore. I don...

2
11

Rewards page error 500?

HiWhenever I try to visit ther rewards page, I get an error that there has been an error and to try again later. I've tried over several days and it's...

8
2

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