Travel abroad

Travel abroad

Most frequently asked questions

I’m outside my coverage zone and my mobile data isn’t working. Why?

When you are outside your usual coverage area and try to use your phone, you must connect to a mobile network that is available in that location and...

How do I use pay as you go?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...

How do I make an international call when I am in my coverage area?

To make an international call, you have different options depending on your needs. Whatever option you choose for your international calls, know that...

I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...

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