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Most frequently asked questions
How do I fix a payment issue?
With Fizz, you pay for your plan each month via automatic pre-authorized payments planned 72 hours before the start of your billing cycle. Example...
Which payment methods can I use?
To pay for your plan To pay for your monthly Fizz plans, please use: A Visa or Mastercard credit card A Visa Debit or Mastercard debit card An...
How do payment cycles work?
Start date Please note that a payment cycle does not necessarily follow calendar months. For example, if you subscribe on June 6th, your payment cycle...
How do I update my payment method or credit card information?
Adding a credit card or updating your payment method is easily done via your account. If your credit card is about to expire, you’ll receive a...
The ABCs of Fizz mobile services.
Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...