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Most frequently asked questions

How do I set up call forwarding?

Call forwarding allows you to forward your calls to another phone number of your choice. It’s useful when you’re on the move, or when you wish to be...


I’m travelling outside my coverage area. What are my options?

Making and receiving calls outside Canada and the United States is now available in select countries through our Voice Add-ons. Text messaging and...


Frequently topics on Community Hub

Travel to Australia - Location Shows two options: "Australia" and "Australia (+Norfolk Island)"

I am just wondering what the difference is between the two locations other than the type of add-on availability. We're travelling to Brisbane and loo...

1

Missing 10GB Plan Option During SIM Activation

I just signed up and ran into an issue. When I ordered my SIM, I was offered a $20 plan with 10GB. Now that I’m activating it, I only see a 2GB option...

3

No option to use a joker?

Am I missing something? Why don't I have the option to use a joker? ...

15

Modified the data options 60/80GO

Province: Alberta / British Columbia / OntarioBase Coverage one of the following coverage options as your base price:Ontario: 6 $Canada: 9 $Canada + U...

5

Modified 60GB data and retired 80GB option for Manitoba

Province: Manitobaone of the following coverage options as your base price:Manitoba: 5 $Canada: 8 $Canada + USA: 12 $Choose from the following Data, V...

7
1

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