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Mobile

Mobile

Search in the Mobile section
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Getting started

Tips for getting your Fizz mobile plan up and running.
Manage

Discover all the ways you can modify your Fizz mobile plan.
Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I access the Internet from my phone?

Make sure you are in an area covered by our service. View network coverage maps If you are outside of Fizz's coverage area, you may still be able to...
Incident Resolution Kiosks

Partner networks: How does expanded coverage work in Canada?

New to Fizz? (Alberta, British Columbia, Ontario et Quebec) The name of the network indicated on your phone will not initially say Fizz. Instead, you...
I want to know when my usage will switch to Pay As You Go. How do I know when my plan is running out?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...
How do I add funds to my Fizz Wallet?

Good to know: Offers, services and prices are subject to change without notice and may differ by province. In the case of the Fizz Wallet, it is only...

Frequently topics on Community Hub

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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I did not get a confirmation email, so I could not test the service. help?

I am a new member, I got my SIM card today and did the first steps. Everything seemed fine, the last page told me that after receiving a confirmation ...

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