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Mobile

Mobile

Search in the Mobile section
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Getting started

Tips for getting your Fizz mobile plan up and running.

Manage

Discover all the ways you can modify your Fizz mobile plan.

Emergency help

Find quick solutions to urgent situations.

Most frequently asked questions

How do I remove a user from my plan?

It’s easy to remove a user from your plan. Once removed, this user will no longer have access to your plan. On your end, your payments for this plan...


How do I add a user to a plan?

When you add a plan to your account, one of these plans may not be used by you — it may be used by your child, your spouse, etc. You will be able to...


When I add a user to my plan, what permissions can I adjust?

Because you have payment responsibility for users on your plan, it’s important to adjust the various permissions that will affect your monthly payment...


How do I manage permissions for a user on my plan?

When you add a user to your plan, you will have payment responsibility for that person’s usage. To manage your expenses, make sure you configure the...


I just activated my plan. How long before I can use my phone?

If you selected a new phone number... Your plan will be active in a matter of minutes. Be patient. We’ll send you a text when everything is ready to...


Frequently topics on Community Hub

Mobile plan change without approval pt2

Discussion has been closed. Technical team still "investigating". Issue is still not fixed, since I didn't receive news for 4 days, and they didn't fi...

6

Absolute bare minimum plan for SMS receive only - for $5?

Clicking on "Mobile Plans" on the website takes you to a page with sliders and radio buttons where you can modify the plan and see the corresponding p...

3

Wanted: Participants for a test.

Hello everyone,  You know us, we have ideas coming out of our ears, and we’re looking for six (6) participants to test a new page in your Fizz.ca acco...

51
1

Will Xiaomi Redmi note 12 Pro will work with fizz mobile?

Xiaomi Redmi note 12 Pro, Global ROM Redmi Note 12 ProThere is an Aliexpress summer sale, and I am planning on buying Xiaomi Redmi note 12 Pro. Will ...

17

Mobile plans - updated rates as of January 15 2021

Hello!Since there have been changes, here are the updated list of prices by component of mobile plans.Please note: Existing customers are not affected...

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