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Most frequently asked questions

The ABCs of Fizz mobile services.

Good-to-know info about Fizz mobile services. Because no one can know everything about something, we tried to group interesting details about our...


Frequently topics on Community Hub

I bought international minutes can to call Jamaica but i get a recording tell me to log in and chang

Bought international minutes for Jamaica get recording to go to server

2

If choose "no" for minutes unlimited?

Hi, just a quick question, if I choose "no" for "minutes unlimited" when I set my plan, does it mean that 1) there is no any minutes / not able to cal...

6

I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile

I purchase usa minutes as an add-on. I annot access the minutes or find the usage on my profile

2

Why am I being charged 10 cents per minutes for calls when I bought a 60 minutes pack?

I bought a 60 minutes for calls pack and made a couple calls. When I look how many minutes I used it says 0. I looked at my wallet and my calls were c...

6
14

I paid for talk add-ons and talked less than 5 minutes, but i have only 42 Minutes/60 Minutes,how th

I customized this plan(1 GB,NO TEXT,NO TALK) for 18 dollars , I realized that I cant receive calls without voice, the only way is to pay 3 dollars for...

3
18

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