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Most frequently asked questions

What’s Visual voicemail, and how does it work?

With Visual voicemail, your messages are literally at your finger tips. You listen and manage your messages by selecting them directly on your phone...


How do I set up and use my voicemail?

Voicemail allows people to leave you a message if your phone is off, the line is busy, or there is no answer after four rings (20 seconds). You can...


How can I access and use my voicemail?

Visual messaging now available at Fizz. Available for iOS and Android phones, Visual Messaging is included for free with the Voicemail option in your...


Frequently topics on Community Hub

Can't send text messages to Canada while abroad??

Good day! I am currently in Thailand and my Fizz eSIM is using the AIS network. I am receiving text messages without any issue, but I am unable to sen...

2

Can not receive SMS messages since switching to Fizz

My partner and I switched to Fizz last week and have not been able to receive SMS messages. We both have an iPhone and iMessage works fine and message...

1

Sim Manager message and not receive/send SMS messages???

Hello again. I must say FIZZ is a great option for money can buy. Data connectivity is great even in 4G (+) . Also voice call is absolutely good. So,...

3

I can't make calls or send text messages

Hi there, I just signed up for a Canada + USA Plan, I only used imessage and GPS while in the states for two days, but got home from the states today ...

5

Can’t send txt messages but i can send iMessages

I’m not able to sens txt messages. But i can send imessages with my iPhone

5
19

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