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Manage my mobile plan

Manage my mobile plan

Search in the Manage my mobile plan section

Most frequently asked questions

How can I put my plan on pause?

Going on vacation, moving or simply taking a break? Put your Home Internet plan on pause with just a few clicks. Good to know: A mobile plan cannot be...


How do I change my communications preferences?

Under My Settings, you can choose what kind of communication you wish to receive from Fizz, and specify whether you want to receive communication via...


How do I change my privacy settings inside the Fizz community?

Depending on your privacy settings inside the Fizz community, other members may (or may not) be able to search for you, add you as a contact, and gift...


How do I reactivate my Fizz mobile or Internet plan?

What a joy to get you back. Reactivating your package is done online, directly from your account. Ready? Please note that a plan cancelled during the...


How do I change my plan?

You can change your plan directly in your account on Fizz.ca. Changes will go live come your next payment cycle. For example, if your cycle renews on...


Frequently topics on Community Hub

I can't manage my internet plan.

I'll be moving in a couple of days, and at my new place Fizz internet in unavailable, so I want to cancel it (while keeping my mobile plan with Fizz a...

2

"Change my plan" option is not available on Mobile manage page

Just started new cycle (20 days left), data remaining icon not showing colors of how close to end of data allotment, but shows how much data I have, c...

4

"Change my plan" option is not available on Mobile manage page

For a mobile phone plan: Just started new cycle, data remaining icon not showing colors of how close to end of data allotment, but shows how much data...

4

Link internet accont?

Is there a way to link an internet account to a mobile plan? i know i can link my mobile plan to an internet account... I want to be able to manage my...

1
20

Why can't I manage a plan from the overview page?

After re-activating a plan, I only see "Gift" on the Overview page. All my other plans show "Manage"

4
8

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