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First steps with my Home Internet

First steps with my Home Internet

Search in the First steps with my Home Internet section

Most frequently asked questions

How do I subscribe to Fizz Home Internet?

Subscribing to Fizz Home Internet is a breeze, but here are a few pointers. Your home address Whether it’s your house, cottage or apartment, we need...


Do I have to sign a contract to be a Fizz customer?

At Fizz, there are no fixed-term contracts. Once you activate your plan, we do provide you with a Services agreement. Every time you change your plan...


Frequently topics on Community Hub

Watching the world cup without affecting my current internet plan?

Essentially I want to watch the world cup with the cheapest plan possible (ideally in French) and then smoothly unsubscribe when it's done It's not t...

1

SMS still not working ?

Been almost more than 2 weeks and still no sucess in send or receive SMS messages. I know I posted before, but I would not do this if everythhing was ...

11

My Internet periodically cuts out (once every 2 weeks), seemingly randomly.

My internet connection will sometimes go down during work TEAMs meetings and will only be resolved when I unplug the modem and follow the steps on thi...

2

Cannot add TV plan

Hello, I recently got the basic Internet plan (30Mb/s). I now want to add a TV Plan. I click TV Plans, select the Basic TV plan (7$ per month), click...

2

📺 TV service: BETA

*Registrations closed*Everyone with an active internet plan with Fizz, can now subscribe to the Beta Tv service. Yes, you read that right. Fizz is lau...

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