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First steps with my Home Internet

First steps with my Home Internet

Search in the First steps with my Home Internet section

Most frequently asked questions

Which speed should I choose?

The ideal speed for your Fizz Home Internet service will depend on the number of devices connected to your network, and the amount of data their...


How can I use my own Wi-Fi router with Fizz?

You can use your own router with Fizz. However, the modem must be the one provided by Fizz, as it is required to ensure compatibility and proper...


How do I manage an appointment for a technician to visit my service address?

In what context might you receive a visit from a technician? Initial installation Self-installation with modem delivery by the technician requiring...


What is included in my Fizz Home Internet plan?

In addition to a fast, easy and affordable Home Internet, every plan includes: Fizz Wi-Fi modem rental The Fizz Wi-Fi app, which includes: Scheduled...


How do I set up my Wi-Fi modem?

Starter Kit The box contains the following items: The Wi-Fi modem (CODA-4680 or CODA-5610Q * A coaxial cable A power cord An ethernet cable * CODA...


Frequently topics on Community Hub

Can I stop my mobile and home internet service for a month while on vacation?

Can I stop my mobile and home internet service for a month while on vacation?

3

My home internet stopped working. What should I do?

My home internet stopped working. What should I do?

2

Home internet stopped working.

My home internet stopped working. I reset the modem several times to no avail. The online (@) light is off. Is anyone experiencing this issue? How did...

10
25

Can I stop home internet while on vacation?

With a home internet plan, am I able to temporarily stop my internet service while I’m on vacation for a couple months so I don’t have to pay the full...

9
28

Home internet stopped working ?

Hi, there was a mistake with my monthly payment and my internet service was stopped. I fixed the problem and the payement went through. However, I sti...

7
23

Show more discussions

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