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Support: Connection | Fizz

Support: Connection | Fizz

Search in the Support: Connection | Fizz section

Most frequently asked questions

I’m unable to log into my Fizz account. What do I do?

New Fizz account. If you’re new to Fizz and recently created your account, the confirmation of your email address is key. This step must be completed...


Frequently topics on Community Hub

Wi-fi equipment not connected to the cloud

I am new Fizz customer. I moved to a new building. I activated my modem and followed the steps to set my modem. Even though the modem LED has the gree...

1

Connected to the internet with NO internet connection

So yesterday the router just abruptly cut the Wifi and it was flashing green and white the whole time, i tried everything. Unplugging the cables, wait...

2

PC lost internet connection at 3 am yesterday, without any changes...

I lost connection to the Internet on my main PC (hardwired, properly configured network) and i confirmed on my phone that the network does not have in...

2

I cannot connect to my Playstation account with my home internet (Fizz modem)

BUT I can connect to my Playstation account with my Fizz data on my cellphone... Why? Someone can help me?

3

I got a new phone but not from fizz, I got a esim and it just won't connect, says emergency calls

I got a new phone, it won't connect says emergency calls only. Or unreasonable. Please help me and explain like I'm 5 please lol

5

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