Skip to main content
Select your region
Quebec
Alberta
British Columbia
Manitoba
Ontario
Quebec
English
English
French
        • All phone plans
        • Bring your own phone plans
        • SIM points of sale
        • Activate my SIM
        • Network & Coverage
        • Roaming & Travel add-ons
        • Why choose Fizz
        • All phones
        • Samsung
        • Google
        • Refurbished phones
        • Phone plan deals
        • Financing with Affirm
  • Fast & Fair

    High-performance Internet made affordable. Everything's included. Goodbye hidden fees.

    Find your plan
      • Home Internet plans
      • What speed do I need?
      • Home Internet equipment
      • Move or pause your service
      • Optimize your Wi-Fi
  • Your TV. Your way.

    Pick the channels you actually watch. No premium fees, no surprises.

    Build your plan
      • TV & Internet bundles
      • TV plans
      • Sports packages
      • What's on TV
      • Fizz TV app
      • Compatible devices
  • The smart choice.

    Simple plans, fair prices and built-in features that matter. All designed with you in mind.

    Explore the benefits
      • Loyalty rewards
      • Referral bonuses
      • Data rollover
      • Data gifting
      • Our story
      • Member reviews
  • Question?

    Our FAQ covers just about everything. Give it a search.

      • Chat
      • FAQ
      • Forum
      • Status of our services
      • Mobile
      • Phones
      • Internet
      • TV
QC | EN
  • EN
  • FR
Mobile
Mobile plans Coverage Activate my SIM Bring your own phone Travel Points of sale
Phones
Shop Phone plan deals Preloved phones Financing with Affirm Samsung Google
Internet
Internet plans Moving Wi-Fi Technologies How it works?
TV
TV+Internet plans Add to your plan TV content
Why Fizz
About us Switch to Fizz Reviews Rollover Flexible plans My Rewards Invite friends Gifting Newcomers
Help
Support FAQ Forum Status of our services
Offers
Current offers

Breadcrumb

  1. Solutions
  2. Home

T911

T911

Search in the T911 section

Most frequently asked questions

How do I subscribe to the T911 service?

The T911 service enables people who are living with an auditory or speech disability to communicate with the 911 emergency service using text...


Do you offer services that are adapted to my disability?

To request technology adapted to a disability, contact our Customer Service team. Log into your Fizz account and simply click on the chat bubble...


Accessibility

Fizz wants to ensure that it benefits from the most suitable telecommunications solutions, regardless of each person's situation. We remain on the...


Frequently topics on Community Hub

Question about 911

If I don’t have any minutes or add on for calls in my plan, can I still call 911 if required ?

13

911 fee in Ontario?

Hi, I live in Ottawa and noticed I get charged 0.52 on my monthly bill for 911 services. When I signed up for Fizz I was given a Quebec (873) number....

6

Phone called 911 on its own

Hi folks,My iPhone called 911 on its own. I had it in the same pocket as I always do, riding in the car.Has this happened to anyone else?The Winnipeg...

8

911 fee and taxes in Ontario?

I'm in Quebec, there is a $0.46 911-fee, +5%GST, +9.975QST.  I'm wondering if there is a 911-fee in Ontario and what is the tax rate.   Thanks in adva...

2
10

T911 service

Hey there I have a hearing impaired friend and he wants to know if its easy to subscribe to the T911 service with Fizz. Anyone has an idea?

5
12

Show more discussions

Welcome to somewhere else.

© Fizz 2026

New footer

Secure payment
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
  • Terms & Conditions
  • Privacy
  • My Rewards
  • Wireless Code
  • Accessibility
  • Internet Code
fizz-white
© Fizz 2026
  • EN
  • FR

OpenID Connect login